We can do no great things, only small things with great love.

Mother Teresa

Monday, October 1, 2007

Week 6 Thing 14 Web 2.0, Library 2.0 and the future of libraries

Many patrons have told me that the reason they go to a particular library branch or system is because of friendly staff and excellent customer service! In the article Away from the Icebergs, I agree that the library should be moving toward a more participatory, barrier free climate. Like Mr. Anderson, I believe we want to have librarians who strive to find new innovative ways to bring our services to patrons in areas of work, study and play. Mr. Anderson, however believes that since libraries are not equipped to have the staffing or resources to teach, libraries should use sites such as Flickr's "Blog This" which has one button commands for ease of use. I disagree. If that were the case, patrons would use this one button technology at home. Why would they need to come to the library? I think some patrons will always look to librarians as their tour guides, to be accessible and help them find their way among this technology.

No comments: